Your EMail Response

How Often Do You Check Your Email? Let’s say that your next contact is via email. In the May Newsletter, the Poll Question was: “My last contact for a case was ----“ Possible answers were “In person at a meeting or event” 0 Votes. “Via Email” received 17 votes, “A telephone call” received 16 votes, and “Through another party” received 3 votes. I was a bit surprised. I thought the telephone call would be an overwhelming response, but it is an “online” world.

So, how do we handle an email response? Again, the answer is “Think ahead and be ready.”

· Watch your junk mail; it could go there

· Check your email at least once a day. If you don’t, someone else will check theirs. There could have been more email inquiries sent.

Once you have your email, there are two Rules:

#1: Be prepared and professional, of course.

#2: Use spell check. How embarrassing to have a misspelled word or typing error.

Be Ready:

	Have a resume ready to send as an attachment if indicated. This is no time to be revising a resume.
	Prepare your email response ahead of time. Prepare a special page for responses with your Company Name, Contact Information, Description of professional services and a professional sounding email address. You can save this in your word processor and transfer it to email as needed.
	Limit your email information and response to the question asked.
	Attach your Resume/CV. Actually, do the attachment before writing the email response so that you do not lose your email in the transfer.
	If you are expecting a telephone call back, include times available to receive the call.

Then, start a file and Contact Record. Click Here for a Contact Record Form. Place all emails and other contacts in the file.

You are now ready for this contact to proceed and able to accept a second contact keeping all records clearly separate.

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